phph7 Privacy Policy

01Introduction and Scope

phph7 operates an online casino and sports betting platform available to players in the Philippines. When you visit our website, register an account, make a deposit, or contact our support team, you share personal information with us. This Privacy Policy explains how we handle that information — what we collect, why we collect it, how long we keep it, and what rights you have over it.

This Policy applies to all users of the phph7 platform, including registered players, visitors who browse without registering, and anyone who contacts us through our support channels. By continuing to use phph7, you acknowledge that you have read and understood this Privacy Policy.

phph7 is committed to handling your personal data responsibly and in line with applicable data protection laws in the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have questions about how your data is handled, our support team is available around the clock.

02Information We Collect

phph7 collects personal information at different points during your use of the platform. The categories of information we collect include:

Account Registration Information

When you create a phph7 account, we collect your full name, date of birth, email address, mobile number, and the login credentials you set. This information is required to open an account and verify that you meet the 21+ age requirement.

Identity Verification (KYC) Documents

Before your first withdrawal is processed, we require identity verification. This involves collecting a copy of a valid government-issued ID such as a Philippine passport, driver's licence, SSS ID, UMID, or Voter's ID. We may also request proof of address and, in certain cases, proof of your payment method.

Payment and Transaction Data

When you make a deposit or request a withdrawal, we record transaction amounts, timestamps, payment method types (such as GCash or Maya), and transaction reference numbers. We do not store your full GCash or Maya account password — only the reference data required to process and record the transaction.

Device and Usage Data

phph7 automatically collects technical information when you access the platform, including your IP address, device type, browser type and version, operating system, pages visited, session duration, and referring URL. This data is used to maintain platform security, detect suspicious activity, and improve the user experience.

Communications

If you contact phph7 support through email or live chat, we retain records of those communications, including the content of your messages and any attachments you send. This helps us resolve disputes, improve our service, and maintain a record of account-related decisions.

03How We Use Your Information

The personal data we collect is used for specific, legitimate purposes related to operating the phph7 platform. We do not use your data for unrelated purposes without your consent.

Purpose	Data Used
Account creation and management	Name, email, mobile number, date of birth, login credentials
Identity and age verification (KYC)	Government-issued ID, proof of address, payment method proof
Processing deposits and withdrawals	Transaction data, payment method reference, account balance
Fraud prevention and platform security	IP address, device data, login history, transaction patterns
Customer support and dispute resolution	Account data, communication records, transaction history
Platform analytics and improvement	Usage data, session data, feature interaction logs
Responsible gaming compliance	Wagering history, self-exclusion status, deposit limit settings
Marketing communications (with consent)	Email address, platform preferences

We will only send you marketing communications if you have opted in to receive them. You can withdraw your consent to marketing communications at any time by contacting our support team.

04Legal Basis for Processing

phph7 processes your personal data on the following legal grounds:

• Contractual necessity: Processing your registration data, KYC documents, and transaction data is necessary to fulfil our obligations to you as a registered player — including opening your account, processing your payments, and paying out your winnings.
• Legal obligation: We are required to verify player identity, maintain transaction records, and cooperate with competent authorities where required by Philippine law, including the Data Privacy Act of 2012 and applicable anti-money laundering regulations.
• Legitimate interests: We process device and usage data to protect the platform from fraud, maintain security, and improve the quality of our service. These interests do not override your fundamental privacy rights.
• Consent: For optional activities such as marketing communications or certain cookie categories, we rely on your freely given and informed consent. You may withdraw consent at any time.

05Sharing and Disclosure

phph7 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data only in the following limited circumstances:

• Payment processors: When you make a deposit or request a withdrawal, your transaction data is shared with the relevant payment provider (such as GCash or Maya or your bank) solely to process that transaction.
• Game and platform providers: Our casino game and live dealer content is provided by third-party suppliers. These providers may process certain usage data in order to deliver their games. They are bound by data processing agreements that restrict how they may use your information.
• Identity verification services: To carry out KYC checks, we may use third-party identity verification tools. These providers access only the data necessary to verify your identity and are prohibited from using it for other purposes.
• Legal and regulatory authorities: phph7 will disclose personal data to law enforcement, government agencies, or other authorities when required to do so by applicable law, court order, or regulatory request.
• Internal group entities: Your data may be shared within the phph7 group of companies for the purpose of operating the platform and ensuring consistent account management across systems.

06Data Retention

phph7 retains your personal data for as long as it is necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by law.

• Active accounts: We retain all account and transaction data for as long as your account remains active on the platform.
• Closed accounts: When an account is closed — whether at your request or due to a breach of our Terms — we retain your data for a minimum period required by applicable anti-money laundering and record-keeping regulations.
• Support communications: Records of customer support interactions are retained for a reasonable period to allow for dispute resolution and service quality review.
• Marketing data: If you have opted out of marketing, we retain a record of your opt-out to ensure we do not contact you again.

When personal data is no longer required, it is securely deleted or anonymised in a way that prevents it from being linked back to any individual.

07Data Security

phph7 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and the phph7 platform is protected using SSL (Secure Sockets Layer) encryption.
• Account access is protected by password authentication. We also offer OTP (one-time password) verification for an additional layer of security at login.
• Access to personal data within phph7 is restricted to staff who need it to perform their job functions. All staff with access to personal data are bound by confidentiality obligations.
• Our systems are monitored for unusual activity, and we have procedures in place to detect, report, and respond to data security incidents.

While phph7 implements reasonable security measures, no online system can guarantee absolute security. You are also responsible for keeping your account credentials confidential and notifying us immediately if you suspect unauthorised access to your account.

08Cookies and Tracking

phph7 uses cookies and similar tracking technologies on our website. Cookies are small text files placed on your device when you visit a site. They allow the platform to recognise your device across sessions and remember certain preferences.

The categories of cookies we use include:

• Essential cookies: These are required for the platform to function. They maintain your logged-in session, remember your language preference, and keep your basket or bet slip active. You cannot opt out of essential cookies while using the platform.
• Analytics cookies: These help us understand how players use the phph7 platform — which pages are visited most, where players drop off, and how features are used. This data is used in aggregate form to improve the platform.
• Functional cookies: These allow phph7 to remember choices you have made — such as display preferences or notification settings — so you do not need to re-enter them on each visit.
• Marketing cookies: These may be used to display relevant content or promotions based on your browsing activity on phph7. We only use marketing cookies with your consent.

You can control cookie settings through your browser. Most browsers allow you to refuse some or all cookies, or to delete cookies already stored. Please note that disabling essential cookies may affect the functionality of the phph7 platform.

09Your Rights as a Player

Under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to your personal data held by phph7. These rights include:

• Right to be informed: You have the right to know what personal data phph7 holds about you and how it is being used. This Privacy Policy is part of how we fulfil that obligation.
• Right of access: You may request a copy of the personal data phph7 holds about you. We will provide this within a reasonable timeframe, subject to identity verification.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. You can update certain account details directly through your phph7 account settings.
• Right to erasure: You may request that phph7 delete your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose it was collected, or if you withdraw consent. Deletion requests are subject to any legal obligations that require us to retain certain records.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though phph7 may be able to demonstrate compelling grounds to continue processing.
• Right to data portability: In certain circumstances, you may request that phph7 provide your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing certain requests.

10Protection of Minors

phph7 is strictly an adults-only platform. Our services are available only to players who are 21 years of age or older. We do not knowingly collect personal data from minors.

If phph7 discovers that an account has been registered by a person under the age of 21, we will immediately close that account, return any deposits where possible, and securely delete the personal data associated with the account in accordance with our data retention policy.

If you believe that a minor has registered on phph7 or that personal data relating to a minor is held on our platform, please contact our support team immediately so we can investigate and take appropriate action.

11Changes to This Policy

phph7 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the date at the top of this page.

For significant changes that affect your rights, phph7 will make reasonable efforts to notify registered players. Continued use of the platform after an updated Policy has been published constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically. If you have questions about a change, our support team is available to help.

12Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or how phph7 handles your personal data, you can reach our support team at any time. Our team is available 24/7 to assist with data-related enquiries.

phph7 is committed to resolving all privacy concerns promptly and transparently. If you feel your concern has not been adequately addressed, you may also lodge a complaint with the National Privacy Commission of the Philippines.